Frequently Asked Questions
Everything you need to know about your Vaulted® experience.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually arrives within 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process.
Are Vaulted® products true to size?
Our pieces are designed with a modern, tailored fit. We recommend checking the specific size guide located on each product page to ensure the perfect fit for your body type.
Do you restock sold-out items?
To maintain exclusivity, many of our collections are limited runs. However, we do occasionally restock core essentials. Sign up for our newsletter to be the first to know about drops.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Affirm.
How should I care for my Vaulted® garments?
To preserve the quality of our premium fabrics, we recommend washing in cold water with similar colors and laying flat to dry. Avoid using bleach or high-heat tumble drying.